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Check out the features of the Sun Palace Casino and what makes it as popular as it is today. Read through this review to find out more about it.
When I first heard of Sun Palace Casino, I was quite astounded over the fact that it’s been around since 2002 and I’ve never accessed it before. It’s not really the norm for a site to have been active for such a long time and it to slip past my attention. In any event, that didn’t stop me from taking a look at it now.
As soon as I visited the casino’s homepage, I was greeted with details of its welcome offer and the huge button allowing me to download the site’s software. Considering that I’m much more accustomed to instant play, it was actually quite nice to locate an online casino still providing a download option.
Moving on to the actual game lobby, the entirety of it is filled out by games from the Real Time Gaming (RTG) developer. It may be odd to discover it, but there are more of the developer’s games available via the downloadable lobby than there are in its instant play lobby, which is a bit of a shame, I’d say. Yet, the full scope of RTG’s offerings can be found in the download, including slots like “Trigger Happy“, which was the first one I checked out, followed by “I” and “Zombie“.
Sun Palace Casino has its base of operations in the country of Panama – a note relating to such can be seen at the bottom of the website. And while this does describe to your where it actually operates from, it doesn’t mention anything about a licence.
Considering that this is something that I, and many other gamers, look for initially, the lack of such at Sun Palace stood out to me.
I did try finding more information out about the licence, although had to turn to other locations online to discover that it is actually licensed by the jurisdiction of Panama. That’s something that I would like to see on the website at least somewhere, although it was nice to find out that it actually is legal.
My favourite thing about this casino, is that it provides round-the-clock support, which isn’t something that all online platforms offer. Because of this, I knew that I was always able to seek out assistance, should I ever need it. This is accessible through live chat and email.
I was also impressed by the fact that Sun Palace has its own downloadable app for Android devices, too. That makes mobile gaming for me much easier. And even if you’re an iOS or other user, you can access the website and games through your device’s browser instead.
Additionally, something else that was quite appealing to me, is the fact that the casino doesn’t charge players anything for depositing or withdrawing. Again, this isn’t something that all online casinos can really say they provide, so transactions being free is a great bonus for Sun Palace.
On the downside, it would have been nice to have seen a larger collection of payment methods available to use for both depositing and withdrawing at the site. I’m much more comfortable seeing an online casino with six or seven payment methods available to use at the very least, so Sun Palace did disappoint in this area.
Plus, the aforementioned lack of any licensing details kept me busy for a period of time longer than I would normally take on researching if a casino is licensed. This information could easily be added to the site.
There’s a good selection of bonuses available to claim at the Sun Palace site, too. As mentioned, I was greeted by the welcome bonus as soon as I visited the site, but you will be able to find more information about additional rewards via the site’s “Promotions” page.
After I had deposited at the casino, I immediately made my way over to the lobby to check out the RTG games on offer. Video slots make up the biggest number of games within the lobby, and I had fun playing titles like Cai Hong, Eagle Shadow Fist, Secret Symbol and Purrfect Pets. Again, there are more of these games available in the downloadable lobby than in the instant play one.
RTG also provides some table games to the Sun Palace Casino, including options like Blackjack Perfect Pairs, Baccarat, Let ‘em Ride and Pontoon. A couple of variations of roulette can also be found in this category.
If you’re a video poker fan, then you will probably be pleased to know that the full range of RTG options in this category can also be found at Sun Palace. From All American Poker through to Seven Wild, this casino is well-stocked in this area. Three speciality games of bingo and keno are also available.
If you ever want to play games at Sun Palace from your mobile device, then you can easily do this. Android users have the option of downloading the dedicated app directly from the website and logging in with standard details. For iOS users and others, you can simply navigate to the website through your device’s web browser and play that way.
Depositing at the site is possible through Visa, Mastercard, Neteller, Money Order and MST Gift Cards. All transactions are free (as long as the Money Order is over $100). Withdrawals will usually be approved within 24 hours and can take place through Neteller, check or bank transfer.
I didn’t need to use the casino’s support features that frequently, as it happens. Yet, the live chat is available on a 24/7 basis, and when I sent an email to them, the response I got was quite fast.
While telephone support isn’t something that the platform provides, it’s not really necessary from the experience that I had with the other support functions.
If I was to sum up the experience that I had as a player at Sun Palace Casino, I would probably say that it was quite an appealing one. Yes, it has things that it could work on, but then again, if it’s been active since 2002 and remains so today, it must be doing enough right to survive for so long. The free transactions, the great choice of promotions and the ability to play via mobile are nice touches to the casino. However, I’d still like to see more banking options and licensing details displayed on the site.