Thunderbolt Casino Review – My Complete Review of the thunderboltcasino.com Platform
Check out everything that you need to know about the Thunderbolt Casino site, from its games and customer support through to banking and other inbuilt features.
Thunderbolt Casino really stood out to me initially, and that’s primarily because of its name. After all, that title conjures up all kinds of exciting, electrical images. Of course, the proof would be in the pudding so to speak, as I needed to try out the casino for myself to see if its features lived up to the hype I’d created.
While there is plenty to enjoy about Thunderbolt Casino, including the overall website design, it does only utilise games from the Real Time Gaming brand and its licensing status is quite unclear. The latter of these is quite a downfall that I didn’t expect to come across.
Some online sites will state that Thunderbolt Casino is licensed by Curacao eGaming, although this is not something that is made clear one way or the other via the platform. It is owned by Springbok Group same as Springbok Casino though, which does have a licence from that jurisdiction as an operator. Whether or not Thunderbolt is specifically included under that licence is not totally clear, though.
The first thing that I noticed about Thunderbolt, is that it contains a very impressive layout, featuring some wonderful graphics and an intriguing setup. Everything is easy to navigate around, and registration is a simple process, too.
I’m also happy about the fact that the casino is playable from a mobile device, is available in instant play and can be downloaded to desktops as well. This makes it more accessible to the masses, as we all have our preferred way of gaming, right?
To add to that, I always find it to be impressive when an online casino utilises round-the-clock customer support. Thunderbolt Casino features this via several methods, so you can always get the help that you require at this platform.
The biggest let-down about Thunderbolt Casino for me is the fact that it doesn’t display any information about its licence. This could very well give me the information that it doesn’t hold one, even though its owner, Springbok Group is licensed in Curacao. I would like a little more clarity on Thunderbolt’s legal status, though.
Something else that I’m not so happy about is the long withdrawal process that Thunderbolt employs. Waiting up to three days for a withdrawal request to be accepted or unapproved is a long time when plenty of other platforms can do the same within 24 hours.
One thing that Thunderbolt does do though, is its promotions. There’s a nice collection of these available for players to claim along their gaming journey, from newcomer through to ongoing player.
A welcome offer is available for new players to benefit from after they complete their registration. And that’s just the start of what you’re able to claim at this casino.
Additional bonuses are available upon making a specific qualifying deposit, so you’re able to receive extra funds on top of your deposits along the way.
Plus, you can make your way towards becoming a high-level VIP at Thunderbolt Casino. You’ll collect Comp Points as you continue gaming at the casino, and these all add up to you increasing in VIP level, but they can also be converted to cash rewards as well.
It’s the Real Time Gaming (RTG) brand that provides its games to the Thunderbolt Casino site. This means that there’s quite the abundance of slot and video poker options to play there. In fact, the slots category is the first one that you’ll come to.
When you do access the slot category, you’ll find titles like Plentiful Treasure, Pig Winner, Naughty or Nice III, Secret Jungle, Ancient Gods and many more to play. Plus, RTG’s progressive jackpot titles can also be found in the lobby, such as Swindle All the Way and Megasaur.
For those of you who prefer playing table games (which I do from time to time), you’ll find a few different possibilities at Thunderbolt Casino. These include Pai Gow Poker, Perfect Pairs and Three Card Poker.
Video poker players will find this casino to be very appealing too, as it houses multiple options in this category. Meanwhile, a small group of games is also present in the speciality area, like Banana Jones and Craps.
A large selection of the games at this casino can also be accessed and played from a mobile device. So, if you own a smartphone or tablet and you want to play some casino games while you’re out and about, Thunderbolt can cater to you.
If you enter the website’s address into your mobile device’s web browser, then you’ll instantly see the optimised version on your screen. This way, you can log in with your standard details and get to playing.
I was happy to find that Thunderbolt also supports multiple different payment methods. So, you’re able to deposit with options like Visa and Mastercard, but also by Bitcoin or Easy EFT as well. Other deposit options include ecoPayz, Neteller, Skrill and Wire Transfer.
Most of those same options can also be used for withdrawal purposes, too. You’ll need to wait up to three business days for a withdrawal to be approved by the Thunderbolt Casino in most cases, though. Then, depending upon the payment method in operation, a transaction will take between three and 20 business days to reach you.
The support team is very friendly at Thunderbolt, I found. They’re available on a 24/7 basis and can be reached through live chat, telephone or email.
For the latter of these, you simply need to utilise the address [email protected] and you should get a response within 24 hours. The telephone number is toll free to South African players, too.
If Thunderbolt Casino could just clarify one or two details about its status and improve its withdrawal process a little, then it would rank higher with me. That’s not to say that I think it’s a bad platform. It has a great selection of games, the website is designed well, and the support team is very helpful. It’s just that the cons are fairly big issues overall.
Frequently Asked Questions
How Are Bonuses Redeemed?
You need to input a specific code when claiming a bonus. Visiting the “Promotions” page will inform you of the different bonus codes.
Is Thunderbolt Casino Based in South Africa?
The casino itself is targeted to South African players, but it isn’t based within the country.
Is Thunderbolt a Safe Casino?
Everything taking place at Thunderbolt is 100% secure, thanks to the site using high-quality data encryption.
Support and Contact
- Name: Thunderbolt Casino
- Website URL: thunderboltcasino.com
- Year Established: 2014
- Country: Curacao
- Email: [email protected]
Tel : N/A